PRIVACY POLICY
Last Updated: October 19, 2025
Tectonic Tool Rental Company Ltd. ("Tectonic," "we," "us," or "our"), located in Trinidad and Tobago, is committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and protect the data you provide to us.
1. The Information We Collect
We only collect information that is necessary for us to conduct our tool rental and related business operations. This "Personal Information" may include:
Contact & Identification Data: Your full name, home and/or business address, email address, telephone number (mobile and landline), and a copy of a valid photo ID (e.g., Driver's Permit or National ID Card).
Rental History: Details of tools you have rented, rental dates, and agreements.
Financial Transaction Data: Payment details (though we generally do not store full credit card numbers, which are processed securely by a third-party payment provider).
Website Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, and pages visited, primarily to improve our website and services.
2. How and Why We Use Your Information
We use your Personal Information only for the purposes for which it was collected:
| Purpose | Why We Need This Information | Legal Basis (Under DPA Principles) |
| Tool Rental and Service Provision | To verify your identity, process the rental agreement, manage the security deposit, and ensure the safe return of our tools. | Performance of a Contract |
| Communication | To contact you about your rental status, tool availability, payment due dates, or to respond to a query you submit. | Legitimate Business Interest |
| Security & Loss Prevention | To track rented equipment and contact you in the event of late returns, loss, or damage to our tools. | Legitimate Business Interest & Compliance with Law |
| Billing and Accounting | To process payments, issue invoices, and comply with tax and accounting laws in Trinidad and Tobago. | Compliance with Legal Obligation |
Export to Sheets
3. Sharing Your Personal Information
We will not sell, rent, license, or lease your personally identifiable information to others. We only share your data with third parties in the following limited circumstances:
Service Providers: We may share information with trusted third-party partners who provide services on our behalf, such as payment processors or IT support (e.g., website hosting). These partners are bound by confidentiality agreements to protect your data.
Law Enforcement & Legal Compliance: If we are required to disclose your information by law, court order, or to cooperate with a police investigation in Trinidad and Tobago.
Debt Collection: In the event of a breach of the rental agreement (e.g., failure to return equipment or pay outstanding fees), we may share necessary data with a collection agency or legal counsel.
4. Data Security and Retention
Security: We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.
Retention: We will only retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected, or for as long as required by Trinidad and Tobago law (e.g., for accounting and legal purposes). Once data is no longer needed, we will dispose of it securely.
5. Your Rights and Contact Information
In accordance with the General Privacy Principles of the DPA, you have the following rights regarding the personal information we hold about you:
Right of Access: You have the right to request access to the personal information we hold about you.
Right of Correction: You can request that we correct any inaccurate or incomplete personal information we have on file.
Right to Opt-Out: You may choose to stop receiving marketing or promotional communications from us at any time.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or have a complaint, please contact us.
Policy Updates
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically. By continuing to use our services after any changes become effective, you agree to the revised policy.